Will contact centers let agents work remotely post-COVID-19? BusinessAjdin PercoJune 3, 2020contact centers, remote work
AI chatbots help with business continuity and scaling customer service Artificial intelligence, BusinessAjdin PercoJune 3, 2020customer service, contact centers
Here’s how contact centers can overcome the current no-win situation BusinessAjdin PercoMay 12, 2020contact centers
The money-managers of the future could be cloud-based smart algorithms Business, Artificial intelligenceAjdin PercoApril 4, 2020investments
Regtech lends a helping hand to the finance industry awash with new regulations BusinessAjdin PercoApril 4, 2020regtech, fintech, banks, financial services
Authentic content, voice search, AI, and AR/VR – trends that will shape marketing in 2019 Artificial intelligence, Business, AR/VRAjdin PercoMarch 19, 2020
How to make sure your company doesn’t become a victim of its own success BusinessAjdin PercoDecember 2, 2019growth
How to compete with corporate giants and win BusinessAjdin PercoNovember 27, 2019corporations, startups
A great product alone simply won’t cut it – it’s the business model that makes or breaks it BusinessAjdin PercoNovember 27, 2019business model
Collaboration between startups and corporations leads to better products and happier customers BusinessAjdin PercoAugust 10, 2019startups, corporation
The secrets behind attracting and retaining innovative people BusinessAjdin PercoAugust 10, 2019Innovation
Big data marketing can help even the smallest companies succeed BusinessAjdin PercoAugust 10, 2019Netflix, Amazon, marketing
Five ways artificial intelligence is transforming e-commerce Artificial intelligence, BusinessAjdin PercoAugust 4, 2019e-commerce
How did the CIO role originate and how has this role evolved since the 80s? BusinessAjdin PercoJuly 7, 2019newsletter, Wonder
The key challenges and opportunities for the US specialist chemicals sector BusinessAjdin PercoJuly 7, 2019Wonder, research briefing
The effectiveness of 1-on-1's on the employee engagement BusinessAjdin PercoJuly 7, 2019Wonder, research briefing
